Bug #3123

SOGo ActiveSync doesn't work properly with much data

Added by Alessio Fattorini over 6 years ago. Updated over 6 years ago.

Status:CLOSEDStart date:
Priority:NormalDue date:
Assignee:-% Done:

100%

Category:nethserver-sogo
Target version:v6.6
Security class: Resolution:
Affected version:v6.6-final NEEDINFO:No

Description

Sync Outlook 2013 with a bunch of data doesn't work properly,

To reproduce
- Existing Account with at least 3-4 GB of email/calendar/addressbook data
- Configure Outlook in EAS mode
- Activation works fine but no data are synced. No folders, no calendars, nothing.

The same operation with a few data (max 100 mb) works fine.


Related issues

Related to NethServer 6 - Bug #3116: SOGo: sharing resources (contacts or calendar) doesn't works CLOSED

Associated revisions

Revision 420af205
Added by Stefano Fancello over 6 years ago

add SOGoMaximumSyncResponseSize and WOWatchDogRequestTimeout variables to db to allow changing them in .GNUstepDefaults. Refs #3123

Revision 55212486
Added by Davide Principi over 6 years ago

Fixed typo in sogo-config template. Refs #3116 #3122 #3123

History

#1 Updated by Alessio Fattorini over 6 years ago

  • Description updated (diff)

#2 Updated by Alessio Fattorini over 6 years ago

Upgrade

Insert into nethserver-sogo this fragment
cat /etc/e-smith/templates-custom/sogo-config/80logverbose { $S{SOGoMaximumSyncResponseSize} = '2048';
$S{WOWatchDogRequestTimeout} = '10';
'';
}

Insert this parameters into config db and make them a prop
WOWatchDogRequestTimeout
SOGoMaximumSyncResponseSize

Upgrade all Sogo packages to 2.2.17a

#3 Updated by Stefano Fancello over 6 years ago

  • Status changed from NEW to TRIAGED
  • Assignee set to Stefano Fancello
  • % Done changed from 0 to 20

#4 Updated by Stefano Fancello over 6 years ago

  • Status changed from TRIAGED to ON_DEV
  • % Done changed from 20 to 30

#5 Updated by Stefano Fancello over 6 years ago

  • Status changed from ON_DEV to MODIFIED
  • % Done changed from 30 to 60

#6 Updated by Stefano Fancello over 6 years ago

Test case:
- install/update nethserver-sogo
- check that /var/lib/sogo/GNUstep/Defaults/.GNUstepDefaults contains SOGoMaximumSyncResponseSize and WOWatchDogRequestTimeout with 2048 and 10 default values

#7 Updated by Stefano Fancello over 6 years ago

  • Status changed from MODIFIED to ON_QA
  • % Done changed from 60 to 70

In nethserver-testing:
nethserver-sogo-1.5.0-1.3.g420af20.ns6.noarch.rpm
nethserver-sogo-1.5.0-1.4.g5521248.ns6.noarch.rpm
nethserver-sogo-1.5.0-1.5.g4a78a04.ns6.noarch.rpm

#8 Updated by Stefano Fancello over 6 years ago

also on nethserver-testing :
libwbxml-0.11.2-4.centos6.x86_64.rpm
sogo-2.2.17a-1.centos6.x86_64.rpm
sogo-activesync-2.2.17a-1.centos6.x86_64.rpm
sogo-tool-2.2.17a-1.centos6.x86_64.rpm
sope49-appserver-4.9-20150326_1664.el6.1.x86_64.rpm
sope49-cards-2.2.17a-1.centos6.x86_64.rpm
sope49-core-4.9-20150326_1664.el6.1.x86_64.rpm
sope49-gdl1-4.9-20150326_1664.el6.1.x86_64.rpm
sope49-gdl1-contentstore-2.2.17a-1.centos6.x86_64.rpm
sope49-gdl1-mysql-4.9-20150326_1664.el6.1.x86_64.rpm
sope49-ldap-4.9-20150326_1664.el6.1.x86_64.rpm
sope49-mime-4.9-20150326_1664.el6.1.x86_64.rpm
sope49-sbjson-2.3.1-20150130_1664.el6.1.x86_64.rpm
sope49-xml-4.9-20150326_1664.el6.1.x86_64.rpm

#9 Updated by Giacomo Sanchietti over 6 years ago

  • Assignee deleted (Stefano Fancello)

#10 Updated by Davide Principi over 6 years ago

  • Related to Bug #3116: SOGo: sharing resources (contacts or calendar) doesn't works added

#11 Updated by Alessio Fattorini over 6 years ago

  • Status changed from ON_QA to VERIFIED
  • % Done changed from 70 to 90

Tested both fresh install and updating

[root@botolo ~]# su -s '/bin/bash' -c 'defaults read' sogo | grep SyncRes
sogod SOGoMaximumSyncResponseSize 2048
[root@botolo ~]# su -s '/bin/bash' -c 'defaults read' sogo | grep WOWa
sogod WOWatchDogRequestTimeout 10

Update to 2.2.17a without any issue

VERIFIED

#12 Updated by Davide Principi over 6 years ago

  • Status changed from VERIFIED to CLOSED
  • % Done changed from 90 to 100

CLOSED

In nethserver-updates (6.6):
nethserver-sogo-1.5.1-1.ns6.noarch.rpm

sogo/sope49-xml-4.9-20150326_1664.el6.1.x86_64.rpm
sogo/sope49-sbjson-2.3.1-20150130_1664.el6.1.x86_64.rpm
sogo/sope49-mime-4.9-20150326_1664.el6.1.x86_64.rpm
sogo/sope49-ldap-4.9-20150326_1664.el6.1.x86_64.rpm
sogo/sope49-gdl1-mysql-4.9-20150326_1664.el6.1.x86_64.rpm
sogo/sope49-gdl1-contentstore-2.2.17a-1.centos6.x86_64.rpm
sogo/sope49-gdl1-4.9-20150326_1664.el6.1.x86_64.rpm
sogo/sope49-core-4.9-20150326_1664.el6.1.x86_64.rpm
sogo/sope49-cards-2.2.17a-1.centos6.x86_64.rpm
sogo/sope49-appserver-4.9-20150326_1664.el6.1.x86_64.rpm
sogo/sogo-tool-2.2.17a-1.centos6.x86_64.rpm
sogo/sogo-activesync-2.2.17a-1.centos6.x86_64.rpm
sogo/sogo-2.2.17a-1.centos6.x86_64.rpm
sogo/libwbxml-0.11.2-4.centos6.x86_64.rpm

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